Service Pledge

• I will let you know at the outset whether I can truly add value to your business
• I am flexible and will adapt to your needs and preferences
• I’ll communicate with you throughout – regularly, clearly, and avoiding jargon
• I’ll set a realistic timetable for the work
• I’ll stick to that timetable – you certainly won’t have to push me
• I’ll set out a clear description of the work involved
• I will set out and adhere to a fixed price for that work
• I’ll work hard throughout to make a real and lasting difference to your business
• I’ll treat your data and information with absolute confidentiality
• I’ll treat your people with the utmost respect
• Overall, I’ll deliver on-time and on-budget